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Thank you for choosing grandbatsus.com to shop. Below are our terms and policies regarding shipping. By placing an order, you accept these terms.

  1. Shipping Range
    We offer domestic and international shipping services. Domestic shipping is available in all states within the United States, while international shipping services cover multiple countries and regions.
  2. Shipping Companies
    We work with a number of reliable shipping companies to ensure that your order is delivered safely and on time. Domestic orders are mainly shipped by the following companies:

UPS (United Parcel Service)
FedEx (Federal Express)
USPS (United States Postal Service)
For international orders, we generally use:

FedEx International
DHL Express
UPS International

  1. Shipping Methods
    We offer a variety of shipping methods, you can choose from the following options according to your needs:

Standard Shipping: Usually delivered within 5-7 business days, suitable for domestic orders.

Expedited Shipping: Usually delivered within 2-3 business days, suitable for orders that require fast delivery.
International Shipping: International shipping typically takes 7-21 business days, depending on the destination.
Please note that shipping time does not include processing time, which is typically 1-2 business days.

  1. Shipping Costs
    Shipping costs vary based on the weight, size, and destination of your order. You will be provided with a breakdown of shipping costs at checkout. For domestic orders, shipping is free for orders over [insert amount, e.g.: “$100”].
  2. Order Tracking
    Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track the status of your order.
  3. Duties and Taxes for International Shipping
    For international orders, you may be responsible for import duties and other applicable taxes. Please note that these charges are levied by the destination country’s customs and are beyond our control or prediction. We recommend that you check import regulations before placing an order.
  4. Undelivered or Damaged Orders
    If your order is undelivered or damaged during shipping, please contact our customer support team at [email protected]. We will assist you with claims and re-shipping.

Thank you for choosing grandbatsus.com. We look forward to providing you with quality shipping services

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